PRIVACY POLICY
Effective and last updated: October 15, 2026
The Poke Ring respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit thepokering.com, create an account, make a purchase, contact us, enter a promotion, or otherwise interact with our business.
In this policy, “The Poke Ring,” “we,” “us,” and “our” refer to The Poke Ring.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide
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Name, email address, phone number if voluntarily provided, and account login information.
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Billing address, shipping address, and other order-fulfillment information.
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Products purchased, order history, bundle status, and shipping selections.
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Card-fulfillment choices, including Bulk or No Bulk.
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Messages, questions, reviews, survey responses, and customer-service communications.
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Giveaway, promotion, bounty, battle, or membership information.
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Marketing and communication preferences.
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Any other information you choose to provide.
Payment Information
Payments are processed through Wix and available third-party payment providers. Payment providers may collect payment-card details and other financial information needed to complete a transaction.
The Poke Ring does not intentionally receive or store complete payment-card numbers. Payment providers handle this information according to their own privacy and security practices.
Information Collected Automatically
When you visit our website, Wix and other service providers may automatically collect information such as:
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Internet Protocol address.
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Browser, device, and operating-system information.
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Pages viewed and links selected.
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Approximate location derived from an IP address.
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Referring website or source.
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Dates and times of visits.
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Shopping-cart activity and interactions with the website.
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Cookie, analytics, and similar technology information.
Information From Other Sources
We may receive information from service providers and platforms that help us operate the business, including Wix, payment processors, shipping carriers, analytics services, email-marketing providers, fraud-prevention services, YouTube, Discord, and social-media platforms.
Information collected directly by another platform is also governed by that platform’s privacy policy.
HOW WE USE INFORMATION
We may use personal information to:
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Process, confirm, open, bundle, ship, and deliver orders.
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Operate our live rip-and-ship service.
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Manage customer accounts and order histories.
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Honor Bulk or No Bulk card-fulfillment selections.
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Communicate about orders, bundles, insurance options, shipping, returns, and customer-service requests.
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Process payments and prevent fraud, unauthorized transactions, and abuse.
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Administer giveaways, memberships, promotions, bounties, battles, and wheel entries.
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Send stream alerts, product announcements, offers, and marketing communications when permitted.
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Personalize and improve our website, products, livestreams, and customer experience.
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Measure website performance and understand how visitors use the site.
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Maintain the security and proper operation of our website and accounts.
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Comply with legal, tax, accounting, recordkeeping, and regulatory obligations.
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Establish, exercise, or defend legal claims.
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Carry out any other purpose disclosed when the information is collected, with consent where required.
LIVE RIP AND SHIP PRIVACY
Products designated as Live Rip are opened during a livestream and are not shipped sealed.
We may identify an order using a customer’s first name, display name, channel name, order number, or another non-sensitive identifier when necessary to manage the live opening. We do not intentionally display private contact, payment, billing, or shipping information during a livestream.
Customers should avoid posting addresses, payment information, account credentials, or other sensitive personal information in livestream chats, comments, Discord channels, or other public areas.
Livestreams, chats, and comments may remain publicly available or be recorded, clipped, archived, or shared through the platform hosting the content.
HOW WE SHARE INFORMATION
We may disclose personal information to the following categories of recipients when reasonably necessary.
Service Providers
We may share information with companies that provide services on our behalf, including:
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Wix and website-hosting providers.
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Payment processors.
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Shipping carriers and fulfillment providers.
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Email and marketing providers.
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Analytics and advertising providers.
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Fraud-prevention and account-security providers.
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Customer-support and business-management tools.
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Professional advisers, including accountants, insurers, and attorneys.
These providers may use information as permitted by their agreements with us and their own privacy policies.
Legal and Safety Reasons
We may disclose information when we reasonably believe it is necessary to:
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Comply with applicable law, regulation, legal process, or governmental request.
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Investigate suspected fraud, abuse, security incidents, or unauthorized transactions.
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Protect the rights, property, safety, and security of The Poke Ring, our customers, or others.
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Enforce our Terms of Sale and other agreements.
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Establish, exercise, or defend legal claims.
Business Transfers
If The Poke Ring is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
With Your Direction or Consent
We may disclose information when you direct us to do so or provide consent.
SALE AND SHARING OF PERSONAL INFORMATION
We do not sell personal information for money.
Some cookies, analytics tools, advertising services, or platform integrations may involve disclosures that certain privacy laws define as “selling,” “sharing,” or targeted advertising.
Where required by applicable law, eligible users may have the right to opt out of those activities. Available cookie controls, privacy settings, or opt-out mechanisms should be used where provided on our website.
COOKIES AND SIMILAR TECHNOLOGIES
Our website and service providers may use cookies, pixels, local storage, analytics tools, and similar technologies to:
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Keep the website and shopping cart functioning.
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Remember settings and account preferences.
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Maintain security and prevent fraud.
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Understand traffic and website performance.
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Measure marketing effectiveness.
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Provide or evaluate relevant advertising.
Some cookies are necessary for the website to operate. Where required, we will request consent before using non-essential cookies.
You may be able to manage cookies through our cookie banner, website settings, or browser controls. Blocking certain cookies may prevent parts of the website from functioning properly.
MARKETING COMMUNICATIONS
If you subscribe to marketing messages, we may send information about livestreams, pack drops, store updates, promotions, giveaways, and other news.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us.
Unsubscribing from marketing does not prevent us from sending non-promotional communications concerning an order, account, payment, shipment, policy update, or customer-service request.
DATA RETENTION
We retain personal information for as long as reasonably necessary to:
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Complete transactions and provide requested services.
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Maintain business, tax, accounting, and shipping records.
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Manage customer accounts and bundle histories.
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Resolve disputes and customer-service matters.
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Prevent fraud and enforce agreements.
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Comply with legal and regulatory requirements.
Retention periods vary depending on the type of information, why it was collected, and applicable legal requirements. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
DATA SECURITY
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
Our website and transactions rely on Wix and other service providers with their own security systems. No website, transmission, or storage method can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials and should contact us if they suspect unauthorized account activity.
CHILDREN AND MINORS
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Anyone under the age of majority where they live must have permission from a parent or legal guardian before creating an account or placing an order.
If a parent or guardian believes a child has provided personal information without appropriate permission, they should contact us so we can review the situation and take appropriate action.
YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable exceptions, you may have the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain information.
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Request a portable copy of certain information.
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Object to or restrict certain processing.
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Withdraw consent where processing is based on consent.
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Opt out of certain sales, sharing, targeted advertising, or profiling.
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Appeal a decision concerning a privacy request.
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Lodge a complaint with an appropriate privacy or data-protection authority.
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Receive equal service and pricing without unlawful discrimination for exercising a privacy right.
These rights are not absolute and may not apply in every situation. We may retain information when permitted or required for transactions, fraud prevention, taxes, recordkeeping, legal compliance, disputes, or other lawful purposes.
To submit a privacy request, email thepokering@gmail.com with the subject line Privacy Request.
We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.
LEGAL BASES FOR PROCESSING
Where laws such as the European Union or United Kingdom data-protection rules apply, we process personal information under one or more of the following legal bases:
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Performance of a contract, including processing and fulfilling an order.
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Compliance with a legal obligation.
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Our legitimate interests in operating, securing, and improving the business, provided those interests are not overridden by individual rights.
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Consent, where consent is required or requested.
INTERNATIONAL DATA TRANSFERS
The Poke Ring is based in Pennsylvania, United States. Our website and service providers may process information in the United States and other countries.
Those countries may have privacy laws that differ from the laws where you live. Where required, appropriate safeguards may be used for international transfers of personal information.
THIRD-PARTY WEBSITES AND PLATFORMS
Our website may link to YouTube, Discord, social-media services, payment providers, shipping carriers, and other third-party websites.
We do not control the privacy or security practices of third parties. Your interactions with those services are governed by their respective policies and settings.
CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect changes to our practices, services, technology, or legal obligations.
The updated policy will be posted on this page with a revised effective date. If a change is material, we may provide an additional notice where appropriate or required.
CONTACT US
For privacy questions or requests, contact:
The Poke Ring
P.O. Box 1021
115 N Arch St
Connellsville, PA 15425
thepokering@gmail.com
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